How to report problems with the Salary Survey
In order to more effectively help you, please copy this form into your email. Thank you for helping,
Dawson Lewis
Mail to:
Dawson@BPro.com
1) Briefly describe what you were trying to do (i.e. Edit, Print, Change Username)
2) Did you get an error messages? If yes, what did it say?
3) Can you tell me what type of computer you are using, PC or Mac?
4) If a PC, what version of Windows are you using?
Unusually you can go the "Help" menu, choose "About..." and then
check the "System Info" button. It will give you a window that tells you
what OS version you are using.
5) Type of Internet Browser:
6) Version:
To do this, when it is open click on the Help menu and at the bottom of the Help
menu there is usually an option that says something like "About...". Clicking
this will open a form that tells you the name of your Internet Browser and
usually the version. For instance, on mine it says Microsoft Internet Explorer
and then the version is 6.0.2999 etc., etc.
7) Have you tested this on another computer? If yes, did you have the same
problems?